Text Messaging

How would you like to automatically send text messages to your customer group? There is also the capability to send messages to specific groups only. Finally, we can gather responses from text messages.

Examples include includes sending messages for the following:

Inclement weather is on the way.
You have an unpaid balance.
Items you have purchases previously are going on sale.
Store-wide discounts are in place.

Other applications include -

Customer surveys
Actions based on survey responses. For example, if a customer rates you low, you can immediately respond with a question of what can be done to improve the experience.
RSVP
Do you have any customer profile updates?

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